HP OVO Forum | Monitoring Solution

Hello Guys,

I got an error message like below while checking the agent status.

The following command was executed from management server:
root# opcragt <nodename>

Error Message:

-------------------------------------------------------------------------------
CTRL - CommunicationException:
-------------------------------------------------------------------------------
(ctrl-21) Communication error when executing 'Status' method.
SoapFaultException:
faultcode: ctrlauthorization
faultstring: Authorization failed (OpC40-2130)
Probably the OVO server isn't authorized to access the node.
Check whether the server's core ID (on server call "ovcoreid -ovrg server")
is mentioned on the node in the MANAGER_ID setting or in the mgrconf policy
(on the node call "ovconfget sec.core.auth MANAGER_ID" and look
into the file $OvDataDir/datafiles/policies/mgrconf/*_data (if any)). (OpC40-2173)

Cannot get status information from node <nodename>. (OpC40-428)
Network communication problems occurred. (OpC40-427)
Failed.


how to solve this?

looks like you need to check the ovconfget file and check the CoreID and ManagerID.

If that is the issue, you need to create a new coreID and request the certificates again.

use the following command to create new coreID"
ovcoreid -create -force